• Digital competence in social work practice and education: experiences from Norway 

      Zhu, Hong; Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2021-03-17)
      This article discusses which knowledge areas of digital competence are vital for Norwegian social work education today basing on EU Digital Competence framework (DigComp) and expectation from frontline practice. The research adopted diverse methods for data collection, including a case study of Norwegian Labour and Welfare Administration (NAV), a document analysis of Norwegian social work education ...
    • ICT-mediated social work practice and innovation: professionals’ experiences in the Norwegian Labour And Welfare Administration 

      Zhu, Hong; Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2020)
      The widespread adoption of ICT today has a significant impact on the social work profession. In the Norwegian Labour and Welfare Administration (NAV), a new specialization, ICT-mediated or digital social work, is taking shape. It requires new knowledge, including guidelines for theories, methods and ethics to support skilful ICT use for professional goals. This article combines Rogers’ diffusion ...
    • User-driven innovation and technology-use in public health and social care: A systematic review of existing evidence 

      Zhu, Hong; Andersen, Synnøve Thomassen (Journal article; Tidsskriftartikkel; Peer reviewed, 2018)
      This systematic review revealed and discussed empirical evidence generated from 21 international user-driven innovation studies in the public health and social care. We used PRISMA guideline to ensure a transparent and replicable research process. With the guide of relevant theoretical models, we identified the distinct characteristics of user-driven innovation in current public social care sectors, ...